• A framework of service design knowledge

Sun, Qian, 2019, Conference or Workshop, A framework of service design knowledge at Senses & Sensibility 2019 Lost in (G)Localisation, Lisbon, Portugal, 27-29 Nov 2019.

Abstract or Description:

Service design is a growing research interest to many disciplines. As it is researched by various disciplines beyond design community, the difference in their theoretical roots and methodological traditions, service design encompasses multiple disciplinary perspectives.There is a call in research to develop a more inclusive view about service design that synchronizes with other disciplines and discourses.The study initiates a systemic inquiry into the academic publications on service design. It analyses knowledge embedded in the academic publications about service design, in order to contribute to our epistemological understanding of this subject and its theoretical development as a discipline.

Official URL: http://senses2019.unidcom-iade.pt/
Subjects: Creative Arts and Design > W900 Others in Creative Arts and Design
School or Centre: School of Design
Date Deposited: 02 Nov 2020 14:10
Last Modified: 02 Nov 2020 14:10
URI: https://researchonline.rca.ac.uk/id/eprint/4559
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