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Marsh, Nick and Lockton, Dan, 2010, Journal Article, Research in practice: Bringing behavioural change from lab to studio Touchpoint: The Journal of Service Design, 2 (1). pp. 26-29. ISSN 1868-6052

Abstract or Description:	Design influences behaviour, whether it's planned or not. Service Design has a great opportunity to lead the emerging field of design for behavioural change, helping guide and shape experiences to benefit users, service providers and wider society. In this article, presented as an evolving conversation between research and practice, Nick Marsh (EMC Consulting) and Dan Lockton (Brunel University) discuss and explore design patterns for influencing behaviour through Service Design, and how Service Designers and academics can work together for social benefit.
Subjects:	Other > Mathematical and Computer Sciences > G400 Computer Science > G440 Human-computer Interaction Other > Mathematical and Computer Sciences > G500 Information Systems > G520 Systems Design Methodologies Creative Arts and Design > W200 Design studies Creative Arts and Design > W200 Design studies > W240 Industrial/Product Design Creative Arts and Design > W200 Design studies > W280 Interactive and Electronic Design Creative Arts and Design > W200 Design studies > W290 Design studies not elsewhere classified
School or Centre:	Research Centres > Helen Hamlyn Centre for Design
Identification Number or DOI:	http://www.service-design-network.org/content/touchpoint-vol-2-no-1
Date Deposited:	13 Jul 2016 09:23
Last Modified:	09 Nov 2018 15:44
URI:	https://researchonline.rca.ac.uk/id/eprint/1298

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