Wu, Jiayu ORCID: https://orcid.org/0000-0003-3545-0047, Dale, Harrow, Katrine, Hesseldahl, Samuel, Johnson, Sheila, Clark and Daniel, Quinlan, 2020, Conference or Workshop, Process matters: From car owner experiences to automotive design proposals at The Design Research Society 2020 International Conference, Brisbane, Australia, 11-14 Aug 2020.