• Designing for real people: Teaching agility through user-centric service design

Chatley, Robert, Field, Tony, Wheelhouse, Mark, Runcie, Carolyn, Grinyer, Clive and de Leon, Nick, 2023, Conference or Workshop, Designing for real people: Teaching agility through user-centric service design at 45th International Conference on Software Engineering: Software Engineering Education and Training (ICSE-SEET), Melbourne, Australia, 14-20 May 2023.

Abstract or Description:

We present the design and evolution of a project-based course – Designing for Real People – that aims to teach agile software development through an unwavering focus on the user, rather than emphasising the processes and tools often associated with a method like Scrum. This module is the result of a fruitful collaboration between a Computer Science Department, bringing knowledge and skills in the software engineering aspects, and the Service Design group of a neighbouring Art College, with expertise in user research and user experience design.We present the details of the current structure, content and assessment strategies developed for the module, as well as the principles behind its design. The core theme of the course is gathering and responding to feedback, and so here we present how this has been applied to the design of the module itself, with lessons learned, and improvements made over time. By reflecting on our own work, we aim to provide recommendations that may aid others considering how to teach these topics.

Official URL: https://ieeexplore.ieee.org/document/10172896
Subjects: Creative Arts and Design > W200 Design studies
School or Centre: School of Design
Identification Number or DOI: https://doi.org/10.1109/icse-seet58685.2023.00007
SWORD Depositor: Unnamed user with username publicationrouter
Date Deposited: 26 Jul 2023 13:52
Last Modified: 26 Jul 2023 13:52
URI: https://researchonline.rca.ac.uk/id/eprint/5466
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