• Design thinking and design doing: Describing a process of people-centred innovation

Gheerawo, Rama ORCID: https://orcid.org/0000-0001-5947-9173, 2018, Book Section, Design thinking and design doing: Describing a process of people-centred innovation In: Masys, Anthony, (ed.) Security by Design: Innovative Perspectives on Complex Problems. Advanced Sciences and Technologies for Security Applications . Springer International Publishing AG, USA, pp. 11-42. ISBN 978-3-319-78021-4

Abstract or Description:

The research forms part of the author’s long-term enquiry into the challenges of implementing Design Thinking (DT) and its relationship to Inclusive Design (ID), something that has been understudied and under-researched. Both fields advocate research with users and have a history spanning decades, but they have remained largely separate in terms of academic research and practical application.

The author was approached by the series editor for his expertise at the intersection of ID and DT. “State of the art” DT ideas and approaches were evaluated through study of circa 50 recent academic publications, papers and journal articles. Field research was based on personal leadership of over 70 ID projects with government, business, and the voluntary sector leading to frontline discoveries and insights. Peer-reviewed academic publication, conference presentation, and keynote delivery helped test ideas before making the link between ID and DT and delivering the publication.

This 13,000 word, sole-authored chapter outlines gaps in the long-term effectiveness of DT, outlining five principles that aim to engender a more sustainable approach by aligning it to ID. These five ideas give an overview of newly-articulated frameworks, tools and methods for academic and industry application. The chapter sets a context for 16 other chapters within the publication and establishes the need for more empirical research to link between DT and ID.

The ideas in the chapter have been used to direct practice-based research projects and education programmes at the RCA as well as organisations in its network. 700 Hong Kong civil servants have been trained using these ideas, alongside numerous industry organisations including Tata Consulting Services and Panasonic.

Official URL: https://link.springer.com/chapter/10.1007/978-3-31...
Subjects: Creative Arts and Design > W200 Design studies
Creative Arts and Design > W200 Design studies > W290 Design studies not elsewhere classified
School or Centre: Research Centres > Helen Hamlyn Centre for Design
Identification Number or DOI: https://doi.org/10.1007/978-3-319-78021-4_2
Additional Information:

This edited book captures salient global security challenges and presents ‘design’ solutions in dealing with wicked problems. Through case studies and applied research this book reveals the many perspectives, tools and approaches to support security design. Security design thereby can support risk and threat analysis, risk communication, problem framing and development of interventions strategies. From the refugee crisis to economic slowdowns in emerging markets, from ever-rising numbers of terrorist and cyberattacks to global water shortages, to the proliferation of the Internet of Things and its impact on the security of our homes, cities and critical infrastructure, the current security landscape is diverse and complex. These global risks have been in the headlines in the last year (Global Risks Report) and pose significant security challenges both nationally and globally. In fact, national security is no longer just national. Non-state actors, cyber NGO, rising powers, and hybrid wars and crimes in strategic areas pose complex challenges to global security. In the words of Horst Rittel (1968):"Design is an activity, which aims at the production of a plan, which plan -if implemented- is intended to bring about a situation with specific desired characteristics without creating unforeseen and undesired side and after effects

Uncontrolled Keywords: Design thinking; Inclusive design; Empathy; Innovation; People-centred
Date Deposited: 25 May 2021 10:24
Last Modified: 25 May 2021 10:24
URI: https://researchonline.rca.ac.uk/id/eprint/4752
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