Besides dementia, nothing is more fear by many older people than incontinence. Whilst the ageing population in the UK grows, Help The Aged (Age UK) found that the number of available public toilet facilities dramatically declined. Due to toilet access difficulties, many older people limit the time and the distances that they are away from home, reducing their quality of life.

TACT3 is a 3 year research project looking at ways to help older people with continence management. As part of TACT3, The Helen Hamlyn Centre for Design is exploring how to design-out problems with publicly accessible toilet provision. The research takes an inclusive design approach by interviewing users of public toilets with more extreme needs as well as providers of different facilities and other professionals involved in public toilet provision.

The research proposal for a "Great British Public Toilet Map" brings together public participation, local authority input and private developers to address a problem of social value.