• Supporting the development of shared understanding in distributed design teams

Ahmed-Kristensen, Saeema, Cash, P and Dekoninck, EA, 2017, Journal Article, Supporting the development of shared understanding in distributed design teams Journal of Engineering Design, 28 (3). pp. 147-170. ISSN 0954-4828

Abstract or Description:

Distributed teams are an increasingly common feature of engineering design work. One key factor in the success of these teams is the development of short- and longer-term shared understanding. A lack of shared understanding has been recognized as a significant challenge, particularly in the context of globally distributed engineering activities. A major antecedent for shared understanding is question asking and feedback. Building on question-asking theory this work uses a quasi-experimental study to test the impact of questioning support on homogeneous and heterogeneous teams. The results show significant improvement in shared understanding for both team types (27% improvement for heterogeneous and 16% for homogeneous), as well as substantial differences in how this improvement is perceived. This extends theoretical insight on the development of shared understanding and contributes one of few empirical studies directly comparing homogeneous and heterogeneous teams in the engineering design context. This has implications for how distributed teams can be more effectively supported in practice, as well as how shared understanding can be facilitated in engineering design.

Official URL: https://www.tandfonline.com/doi/full/10.1080/09544...
Subjects: Creative Arts and Design > W200 Design studies
School or Centre: School of Design
Identification Number or DOI: https://doi.org/10.1080/09544828.2016.1274719
Date Deposited: 15 Mar 2018 13:09
Last Modified: 09 Nov 2018 14:31
URI: https://researchonline.rca.ac.uk/id/eprint/3294
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