• The Creative Step in Patient Safety

West, Jonathan, Tomos, Hawys and Matthews, Ed, 2014, Conference or Workshop, The Creative Step in Patient Safety at ISQUA (The International Society for Quality in Health Care), Rio de Janeiro, 7 October 2014.

Abstract or Description:

Building on our previous ISQua sessions, we will demonstrate the value of embedding Inclusive Design thinking into traditional processes of clinical research and trials. The design process is informed by formal evidence gathering, generating solutions that can be methodically trialled and iteratively refined. The merits of this process will be demonstrated through case studies undertaken by the presenting team, resulting in award-winning, commercially viable designs with a proven evidence base. These will be compared to interventions that omit the creative step, or gather insufficient clinical and trial data. The session will conclude with discussion to further probe the design process.

Learning objectives:

What impact can Inclusive Design have on patient safety?
What are the merits of design thinking?
How does the creative process interact with clinical research?
What are typical outputs, and their impact?
What are the challenges of interdisciplinary working; how can we overcome them?


3 mins – Introduction
10 mins – Design thinking and interdisciplinary working
10 mins – Case study: Violence & aggression in A&E
10 mins – Case study: Redesign of the emergency ambulance
7 mins – Conclusions

20 minute Q&A and discussion

Subjects: Creative Arts and Design > W200 Design studies > W290 Design studies not elsewhere classified
School or Centre: Research Centres > Helen Hamlyn Centre for Design
Date Deposited: 12 Dec 2016 18:59
Last Modified: 09 Nov 2018 15:47
URI: https://researchonline.rca.ac.uk/id/eprint/2389
Edit Item (login required) Edit Item (login required)