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![[thumbnail of Some images in this thesis have been redacted for copyright reasons]](https://researchonline.rca.ac.uk/4956/1.hassmallThumbnailVersion/Thesis%20Borgefalk%20redacted%20final.pdf)
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Borgefalk, Gustav,
2021,
Thesis,
A cybernetic service design approach for taming persuasive service
systems: Reflective case studies for design practice
PhD thesis, Royal College of Art.
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